A Lean Approach to Improve Medication Administration Safety by Reducing Distractions and Interruptions.

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Authors

Kavanagh, Adam
Donnelly, Jennifer

Issue Date

2020

Type

Journal Article

Language

en

Keywords

Research Projects

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Abstract

Medication errors are potentially avoidable incidents that can lead to harm. Medications are often administered under challenging conditions, which creates opportunities for distractions and interruptions.
The aim of this study was to reduce the number of interruptions and distractions experienced by nurses during the medication administration process.
A Lean approach was used to value stream map the process, devise solutions, and measure the impact of the change.
Sources of distraction and interruption were identified. Through collaboration the medication administration process was standardized, and a purpose-built medication administration room was developed. Frequency of interruptions and distractions from all sources was reduced.
Value stream mapping the process enabled the identification of non-value-added activities that were threats to the integrity of the process. Standardizing the medication administration process and creating a safe space to facilitate the process successfully reduced interruptions and distractions from all sources.

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Citation

Kavanagh, A., & Donnelly, J. (2020). A Lean Approach to Improve Medication Administration Safety by Reducing Distractions and Interruptions. Journal of nursing care quality, 35(4), E58–E62. https://doi.org/10.1097/NCQ.0000000000000473

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Journal

Journal of nursing care quality

Volume

35

Issue

4

PubMed ID

ISSN

1550-5065

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