Service User Experience of Receiving Remote Inpatient Mental Health Treatment via the Homecare Service.
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Authors
Farrington, A
Jennings, B
Donohue, G
Doyle, C
King, M
Kirwan, S
Keogh, B
Issue Date
2024-01-19
Type
Journal Article
Language
en
Keywords
Alternative Title
Abstract
The Homecare Service was developed as a response to the COVID-19 pandemic, providing all the elements of a mental health inpatient programme remotely, in the comfort and safety of the service user's home thus reducing the need for a physical admission. The aim of this study was to explore service user experiences of a remote virtual inpatient care at an Irish independent mental health service. All participants who had a virtual admission in a 3-month period were invited to complete a series of questions via an online survey. Three open-ended questions generated qualitative data from this mixed methods study, which were thematically analysed. Three themes reflected service user experience: 'The Homecare Service: a viable alternative to inpatient care'; 'Importance of relationships' and 'Technology and Homecare.' Overall, there was general satisfaction with the service. This study provided a good opportunity to identify issues that have emerged considering the prompt implementation of the initiative. Feedback relating to improvements can be implemented in future service delivery.
Description
Citation
Farrington, A., Jennings, B., Donohue, G., Doyle, C., King, M., Kirwan, S., & Keogh, B. (2024). Service User Experience of Receiving Remote Inpatient Mental Health Treatment via the Homecare Service. Issues in mental health nursing, 45(3), 240–246. https://doi.org/10.1080/01612840.2023.2297309
Publisher
License
Journal
Issues in mental health nursing
Volume
45
Issue
3
PubMed ID
ISSN
1096-4673